Psiit Hiring For The Role Of Technical Support-gurgaon/ Noida @ Star Tech

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Psiit Hiring For The Role Of Technical Support-gurgaon/ Noida

Star Tech
0 - 1 Years
Noida, Gurugram
5 years ago
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Job Description

Job description
Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Good communication skills with 1 year of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
Job description:

Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Activities include recognition, research, isolation, resolution & follow up steps.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Sound knowledge of ITIL best practices around Incident & Request Management procedures.
SALARY 25.5K-35K+INCENTIVES+CABS+MEAL

SHIFT: 24*7

FOR INTERVIEW CALL HR NAMITA DAS-7703989***

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT- Hardware
Role Category: Customer Support Engineer
Role/Responsibilies: Psiit Hiring For The Role Of Technical Support-gurgaon/ Noida

Contact Details:

Company: Star Tech
Location(s): Noida, Gurugram

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Keyskills: Customer Suppor Tsa TSE TSR

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Star Tech

NuStar Technologies is a New Jersey-based TRAINING and STAFFING Company that provides solutions for enterprise customers that improve organizational innovation and performance through the right use of Business Intelligence by maximizing data value. NuStar Technolgies is a full service IT consulting ...

Psiit Hiring For The Role Of Technical Support-gurgaon/ Noida @ Star Tech

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