Technical Support Executive ( voice) @ Fin Infocom

Job Description

Excellent oral and written communication skills, should be able to handle UK customers.
Provide IT assistance to include application support, hardware and software installation and troubleshooting.
Previous experience of any international process with hardware troubleshooting is preferred
Answering phone calls, writing replies to emails and excelling in customer service
Providing technical solutions to different problems of clients by taking the help of different tools.
Ensure that the call comments are properly arranged and suitable information is provided to clients.
The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to them
Should have the ability to work in a team and interact with the client.
Providing support to internal and external end users. The job will require to handle inbound calls / Emails / Chats regarding technical issues for end users. Willing to work on rotational shifts.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Technical Support Executive ( voice)

Contact Details:

Company: Fin Infocom
Location(s): Hyderabad

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   International Voice Suppor International Voice International Call Center International Bp