Immediate Joining! Hiring Freshers & Exp For Technical Support / L1
- Black And White
- 1 - 5 Years
- Bengaluru
- 5 years ago
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Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings for Technical Support Associate / L1 / L2 / ISP Support / Network Support Profiles
INTERNATIONAL PROCESS - Technical support associate.
Contact : HR Bhavya - 9739222***
Email -id : [Confidential Information]
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
- Handle technical support questions via our ticketing system.
- Help customers set up their website Help transfer customer accounts from other providers.
- Help customers with script and software upgrades Help and repair infected and compromised accounts.
- Handle server monitoring tickets and repair systems in
- event of failures. Help build and configure new servers
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning technical issues / server issues through chat support
- Microsoft environment knowledge
- Have some level of technical understanding of the products building up a desktop service
- Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
- Basic Troubleshooting, Monitoring, Backup
- Doing Email configuration-Outlook
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
- Day / Rotational Shifts
- Salary - upto 4.5lpa
- Unlimited incentive Structure
- No registration Fees(Free placement).
For more quires please
Contact : HR Bhavya - 9739222***
Email -id : [Confidential Information]
Documents Required :
Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID
Regards,
Rachel
Employement Category:
Employement Type: FreshersIndustry: RecruitmentFunctional Area: Advertising, DM, PR, MR & Event ManagementRole Category: BpoRole/Responsibilies: Immediate Joining! Hiring Freshers & Exp For Technical Support / L1Contact Details:
Company: Black And WhiteLocation(s): Bengaluru+ View Contact
Fraud Alert to job seekers!
₹ 225000 - 450000
Black And White
Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...
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