Delivery Manager - DB Operations @ Superior Talent

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Delivery Manager - DB Operations

Superior Talent
7 - 10 Years
Bengaluru
5 years ago
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Job Description

Description
Responsibilities:

Identify partners needs and effectively engage with them to handle communication, alignment, reporting and escalations
Demonstrate effective leadership in managing diverse teams and demonstrate ability to manage through front-line supervisors
Ensure that the SLAs (both internal and partner/client) of all the services are met or exceeded

Job Requirements
Skill set required:

7+ years of overall years of experience in financial ITES/Operations sector especially in calculation or U.S. retirement industry (Define Benefits)
3+ years of direct experience of managing teams (10-12 members)
People management experience, preferably in back office operations

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Delivery Manager - DB Operations

Contact Details:

Company: Superior Talent
Location(s): Bengaluru

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Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Superior Talent

Delivery Manager - DB Operations @ Superior Talent

Home > Customer Service Executive (Voice)