Technical Associate SWAM Admin
- Genpact India
- 1 to 3 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Technical Associate SWAM Admin
ResponsibilitiesSmall / Midsize enterprise project management experience
SWAM Admin L2 support experience handling Enterprise environment
Experience in performing below activities
Scan Data analysis only for Shared products (Oracle Java, OpenText, Informatica, Etc.) for timely removal from TSA agreement
- Extracting and Normalize Scan Data & Effective licenses
- Contacting user to check future requirements via MS Forms
- Providing requirement to Buyer for procurement
Effective license migration to New SAM tool form existing SAM tool
- Reconciliation of Entitlement data New SAM tool
- Checking of proof of purchase, loading instructions, End User entitlement trail.
- Providing details to packaging team for packaging
Management of Non-transferrable licenses for removal SAM Tool
- Capturing Entitlement of non-transferable licenses from SAM tool
License Renewal management for licenses which are transferable from existing
- Identify licenses which need renewal
- Contact user for renewal is required or not
- Provide information to buyer for contract/agreement for renewal under new MSA
- Re-cycling of licenses during process
Repository dump from SAM tool Requests, catalog, license pools, contracts and licenses.
SWAM administration and Support experience
Facilitation skills including strong oral and written communication
Ability to execute multiple projects simultaneously.
Technical skills: SWAM Admin skillsQualifications we seek in you
Minimum qualifications
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.
Desired Skills & ExperienceGood/Excellent Written and Verbal Communication Skills.
Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues, status reports and resolving impediments.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Technical Associate SWAM AdminContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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