Technical Associate - Telecom
- Genpact India
- 3 to 5 Yrs
- Kolkata
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Technical Associate Telecom
ResponsibilitiesBasic Telecommunications Knowledge, Basic Telecommunications Understanding, Functional, Independence, Attention to Detail, Verbal Communication, Documentation Skills,
Knowledge on Cable Types and identifying them.
Identifying the type of Phones (analog, digital, IP phones etc )
Knowledge on installation of the various types of phones.
Knowledge of VC room testing.Identifying various telecommunication equipment s and their functionality.
Knowledge on Tools, test equipment, practices, and methods used in installing analog and digital telephone and signaling equipment.
Incumbents at this level will perform the basic analog and digital telephone equipment installation, cable installation and maintenance, initially under the close supervision of an experienced technician and are expected to progress require less supervision. Incumbents assist Level II technicians and learn to install, modify and repair telecommunications network systems and equipment.
Maintains current telephone line terminations records and prepares written work reports.
Familiar with standard concepts, practices, and procedures within a field.
Installs, tests, maintains, and repairs key telephone systems.
Knowledge on Crimping cables related to telecom.
interconnection of electronic telephone equipment, including cabling standards, terminations, and testing.
Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, switches, multiplexors, cable trays etc
Verifies service by testing circuits, equipment, identifying, correcting, or escalating problems.
Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
Maintains customer rapport by listening to and resolving concerns; answering questions.
Maintains safe work environment by following codes, standards, and legal regulations.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Qualifications we seek in youMinimum qualifications- Diploma in Electronics & Telecommunication/Computer Engineering or above with level 1.5 of relevant experience in supporting end users, providing Hands and Feet support for Data Centers/Hub Rooms and Telecom Infra in ITES/BPO Industry.
- ITIL Version 3 or 4 foundation Trained/Certified.
- Proven domain knowledge and technical orientation.
- Knowledge of network and server devices
- Good interpersonal skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Technical Associate - TelecomContact Details:
Company: Genpact IndiaLocation(s): Kolkata
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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