Manager - Network and Firewall Ops
- Genpact India
- 5 to 6 Yrs
- Hyderabad
- 5 years ago
- Email to a friend
- Report this job
Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journeyAre you the one we are looking for Inviting applications for the role of Manager, Network & Firewall OpsIn this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will work actively on the operational issues along with internal / external partners to recover the systems failure (proactive/reactive).
Work with Incident Management, Problem Management process for each incident /tickets and need to ensure the high uptime to the business.
This role will require network L3+, work on various current/upcoming technologies (explained below) to support business needs.
Responsibilities- Have deep experience of hardcore 24X7 network Ops experience
- Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
- Participate in Bridge calls with clients for joint troubleshooting of network issues
- Work with different Vendors and service Provider for faster and accurate resolution
- Playing key role for network related incidents and providing key inputs for Problem Management
- Identifying open risk in the production network and provide input for mitigation
- Detailing all Changes done in production environment through Change Management process
- Must have worked on large scale infra and handled IT projects
- Global customer interaction is one of the key expectation.
- The employee should hold very rich experience in corporate LAN, Security & WAN infra
- Candidate must have hands on the latest technologies (Cloud, ACI, SDN and SDWAN)
- He/she need to lead function and drive the project/operations end to end
- Candidate should be very strong in written & verbal communication
- Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model) & Firewall (Cisco & ASA)
- Employee must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)
- Graduate in engineering/IT
- CCNA (Must)
- Palo Alto Firewall Certification
- CCNP Routing and Switching (Good to have)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Manager - Network and Firewall OpsContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
Similar positions
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in