Job Description
Roles and Responsibilities
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Ensuring the accurate and timely completion of transactions to meet or exceed client SLAs.
Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.
Analyzing medical insurance claims for quality resolution.
Resolving complex situations following pre-established guidelines.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team.
Organizing and completing tasks according to assigned priorities.
Desired Candidate profiles
University degree or equivalent that required 3+ years of formal studies. 2020 passed out only
0-2 years of experience.
Effective communication skills.
Ability to work regularly scheduled shifts from Monday-Friday 17:30 pm to 3:30 am IST.
Role Technical/Process Trainer
Industry Type BPO, Call Centre, ITeS
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time, Permanent
Call or WhatsApp HR (+9l- 72-528-887-92)
Employement Category:
Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Amazing US voice process Openings For freshers
Contact Details:
Company: Yashodha
Location(s): Ranchi
Keyskills:
Fresher
International Call Center
US Shif
Voice Process
Night Shif
International Voice Process
International Bp