Roles and Responsibilities
1. Migration of free trial customers to paid customers through outbound calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call information according to standard operating procedures.
Interested Candidate can share their CVs on su*********a@***.com

Keyskills: Communication Skills Telecalling Outbound Calling
To attain global best practices and become a leading power generating company. To achieve excellence in project execution, quality, reliability, safety and operational efficiency. To relentlessly pursue new opportunities, capitalizing on synergies in the power generation sector.