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Advisor- Outbound Sales (Tele Caller)-North @ Reliance Industries

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 Advisor- Outbound Sales (Tele Caller)-North

Job Description

Roles and Responsibilities

1. Migration of free trial customers to paid customers through outbound calls

2. Liaison with customer for upselling and cross selling

3. Handle inbound customer queries and explain about the product and offer information

4. Manage and resolve customer complaints

5. Enter new customer information into the system and update existing customer information

6. Identify and escalate priority issues

7.Follow communication procedures, guidelines and document all call information according to standard operating procedures.


Interested Candidate can share their CVs on su*********a@***.com

Job Classification

Industry: Telcom, ISP
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Contract

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required

Contact Details:

Company: Reliance Industries
Address: 5, TTC Industrial Area, Reliance Corporate Park,, Ghansoli, Navi Mumbai, Thane,, Maharashtra, 400701, THANE, Maharashtra, India
Location(s): Delhi, NCR

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Keyskills:   Communication Skills Telecalling Outbound Calling

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₹ 1,00,000 - 1,25,000 P.A

Reliance Industries

To attain global best practices and become a leading power generating company. To achieve excellence in project execution, quality, reliability, safety and operational efficiency. To relentlessly pursue new opportunities, capitalizing on synergies in the power generation sector.