Job Description
Position: International Voice Process
Location: Navi Mumbai
Shifts: Rotational Shifts & Weekoffs.
Working Days: 5
Benefits: Two-way cab ( 20 Km )
Perform data aggregation set-ups and troubleshoot failed data processes as assigned.
These issues can range from the simplest to very complex.
Communicate effectively with automotive dealership personnel or data providers via phone and email.
Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues.
Guide dealers through the resolution of technical issue.
Qualifications & Requirements
Strong written and verbal English language skills.
Ability and willingness to communicate via phone and email with U.S. team member strong organizational skills
Interview rounds: Versant, Technical Assessments & Operations
Thanks & Regards
Priyanka
7731999***
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Fresher
Role/Responsibilies: International Semi Voice Process
Contact Details:
Company: Obtenir Solutions
Location(s): Hyderabad
Keyskills:
Fresher
Graduate
non voice
Voice Process
Semi Voice
domestic bp
domestic calling
calling
Voice suppor
Voice Process
Semi Voice
Customer Care
Customer Suppor
customer service