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Customer Service Executive @ Rajnish Shukla Hiring

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 Customer Service Executive

Job Description

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

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Employement Category:

Employement Type: Full time
Industry: Advertising / MR / PR / Events
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Rajnish Shukla Hiring
Location(s): Multi-City, India

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₹ 3.0 - 12 Lakh/Yr

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Rajnish Shukla Hiring