Job Description
Hiring for Customer Support who have experience in voice or non-voice process . Please contact directly or share your resume to
#Excellent Communication #Rotational Shift #Night Shift
Years of Experience required: 0years - 4 Years
Position: (Customer support)
Responsibilities:
Respond to high volumes of inbound customer queries over calls/ emails promptly; International & overseas customers
Work on reports & concurrently update client records
Resolve product related issues by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Work independently and efficiently to meet defined SLA
Responsible for meeting productivity matrices and quality standards as per defined quality norms
Requirements:
Experience of 0 - 4 years in voice or non-voice process
Should be willing to work in rotational shifts.
Should be willing to work in 24/7 (rotational week off)
Excellent communication skills (verbal & written) with a flair for problem solving
Able to drive customer centricity in the team
Experience from the e-learning/ e-Commerce industry will be an added advantage
Regards,
Suma
Call Job Shop - 7406026***
Employement Category:
Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Urgent Opening For Customer Support Ll Freshers Can Also Apply// Us/uk//call 7406026*** Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru
Keyskills:
International Voice
US
Accen
Bp
Inbound
International Call Center
Call Center
Fresher
Domestic BPO
US Shif
UK Shif
Us Process
Voice Process
Australian Process