Pharmaceutical Quality Assurance
- Lucky Placements
- 6 to 11 Yrs
- Multi-City, India
- 3 years ago
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Job Description
Pharmaceutical Quality Assurance Jobs Description:
Responsibilities and Duties:
To deal with admin staff either by telephone or electronically for order processing
To promptly respond to, to handle and to resolve customer inquiries.
To receive orders from customers.
To process orders, forms, applications, and requests.
To perform customer verifications.
To receive orders from customers.
To pass on orders to manufacturers with a specials license or a wholesaler dealers license or to production.
To direct requests and unresolved issues to the MD or the Sales Office Manager.
To manage customers' accounts.
To keep records of customer interactions and transactions.
To record details of inquiries, comments and complaints.
To record details of actions taken.
To administer the ordering and invoicing process (both electronically and hardcopy).
To communicate and coordinate with internal departments.
To follow up on customer interactions.
To provide timely feedback to the MD or the Sales Office Manager regarding performance.
To adhere to all company policies, procedures, and business ethics codes.
To understand the pricing and proposal models.
To be able to carry on a business conversation with business owners and decision-makers.
To maintain professional internal and external relationships that meet company core values.
To be able to interact and to cooperate with all company employees.
To proactively establish and maintain effective working team relationships with all support departments.
Key Skills:
Pharmaceutical Operation Executive plays a critical role in providing an interface between customers and the client company.
Candidates who have good communications skills, interpersonal skills and can handle stress well.
The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
A clear and pleasant speaking voice and fluency in English is must.
The major skills and competencies that employers look for in a candidate are: ,
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Education:
Bachelor of Pharmacy or Bachelor of Science ( Chemistry ) or Master of Pharmacy
Employement Category:
Employement Type: Full timeIndustry: Pharma / Biotech
Role Category: Pharmacist / Medical Representative
Functional Area: Not Applicable
Role/Responsibilies: Pharmaceutical Quality Assurance
Contact Details:
Company: Lucky PlacementsLocation(s): Multi-City, India
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