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Tech Mahindra Hiring For Process

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 Tech Mahindra Hiring For Process

Job Description

Warm Greetings from Tech Mahindra!


Tech Mahindra offers you the best opportunity to come and join our dynamic team


Locations : (Candidate ready to relocate can also apply)

  • Vishakapatnam/Bhubeneshwar(Excellent com skill in English Language is mandatory)

Job Type: Permanent


Eligibility:


  • BPO Training exposure is mandatory BPO Background
  • Should have hands on experience in providing training on batch wise (or) Classroom training (or)Process Training (or) Technical Training Voice / Non voice Process
  • Good communication skills.

Job description:


To manage end-to-end process training batch for leading International consumer durable client
Must have exposure on conducting soft skills, process/product and system Training in an international BPO as Trainer.
Must ensure successful clearance of agents from training phase during certification
Must have managed operations and client interactions during training phase
Co-ordinate with various departments for support for successful completion of batch
Must conduct various refresher on floor basis audit output on monthly basis
Must conduct quality checks for 0 30 day agents on regular basis

Requirements**:
Should have excellent communication skills (written and spoken)
Should have experience in International BPO as a Trainer.
Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook).
Graduation is Mandatory.
Should be flexible to work in shifts.

Experience: Minimum 2 years


CTC: As per market standards



Kindly give a call to 9566104*** (If unreachable , Kindly send an email in the below format)



Instead of applying to this job, kindly forward your CV to RE*******1@Te*********a.com with a mention over cover mail as follows


Kindly mark the subject line as Process Trainer - (Pref. Location)


  • Position applying
  • Overall Experience
  • Relevant experience into training
  • Designation & Company
  • Current & Expected CTC
  • Current & Pref Location
  • Notice Period.

Kindly refer your friends for this wonderful opportunity


Regards

Rinald


9566104***


RE*******1@te*********a.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: TechMahindra
Location(s): Visakhapatnam

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Keyskills:   process training Senior Process Trainer product trainer corporate trainer Process Trainer Team Leader Shrinkage Auditing Training technical process trainer Attrition Management technical training Team Leading senior product trainer technical trainer

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₹ 1,50,000 - 3,50,000 P.A

Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...