Warm Greetings from Tech Mahindra!
Tech Mahindra offers you the best opportunity to come and join our dynamic team
Locations : (Candidate ready to relocate can also apply)
Job Type: Permanent
Eligibility:
Job description:
To manage end-to-end process training batch for leading International consumer durable client
Must have exposure on conducting soft skills, process/product and system Training in an international BPO as Trainer.
Must ensure successful clearance of agents from training phase during certification
Must have managed operations and client interactions during training phase
Co-ordinate with various departments for support for successful completion of batch
Must conduct various refresher on floor basis audit output on monthly basis
Must conduct quality checks for 0 30 day agents on regular basis
Requirements**:
Should have excellent communication skills (written and spoken)
Should have experience in International BPO as a Trainer.
Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook).
Graduation is Mandatory.
Should be flexible to work in shifts.
Experience: Minimum 2 years
CTC: As per market standards
Kindly give a call to 9566104*** (If unreachable , Kindly send an email in the below format)
Instead of applying to this job, kindly forward your CV to RE*******1@Te*********a.com with a mention over cover mail as follows
Kindly mark the subject line as Process Trainer - (Pref. Location)
Kindly refer your friends for this wonderful opportunity
Regards
Rinald
9566104***
RE*******1@te*********a.com

Keyskills: process training Senior Process Trainer product trainer corporate trainer Process Trainer Team Leader Shrinkage Auditing Training technical process trainer Attrition Management technical training Team Leading senior product trainer technical trainer
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...