He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities of reservation team members providing reservations and customer services skills.Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Assist the reservation manager or front office manager with budgeting, forecasting, and hiring, retaining and developing reservations and customer service employees.
DUTIES AND RESPONSIBILITIES:
Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.

Crown Relocations is New Zealand largest logistics Company in a wide range crucial to the supply chain of any business, logistics involves the timely delivery of freight and goods from one place to another, as well as the unloading and unpacking of this cargo. Logistics workers may perform duties ...