Business Operations Manager - Hyderabad @ United States

Oversees the operational aspects related to USP s upcoming Pharmaceutical Analytical Impurities (PAI) product line

Maintains relationship with USP-India synthetics team and external suppliers on operational aspects, working closely to achieve on-time delivery of PAI products and resolves logistical and other operational bottlenecks

Works closely with Data Strategy and Analytics team, USP s scientific liaisons, raw material acquisition team, business unit head, and product management lead to evaluate and determine new PAI products to be added to the product line

Works closely with business unit head and product management lead to select suppliers, from approved external suppliers and USP-India synthesis department, for new PAI products to be added to the product line

Coordinates with the product management lead and different functions at USP to maintain inventory levels, where applicable, of PAI products, preventing stock-outs

Works closely with the Strategic Customer Development and Customer Experience Team to track and ensure the positive experience of customers of PAI products

Work with the quality representative to regularly update the operations manual for PAIs

Refines cost estimates and regularizes cost attributes over time as the PAI product line grows and operational activities are standardized/regularized

Reports out the progress of each order from order placement through to delivery; continuous improvements; financial status; inventory status; closeness to retest dates of existing batches of PAI products; customer complaints, and customer insights biweekly

Track operational and logistical metrics to identify bottlenecks and recommend solutions for the bottlenecks

Monitor dwell times in each stage of different process flows and make recommendations to continually improve where needed

MBA or equivalent with a Bachelor s degree in Chemistry or equivalent

Four (4) years of experience in roles that involve rigorous inter-departmental coordination, and vendor management or managing external contacts

Experience with creating reports for management

Working knowledge of the pharmaceutical industry, with basic knowledge on drug substance, drug product, NDA and ANDA, reference standards and pharmacopeias

Good understanding of basic financial concepts such as revenue, P&L, gross profit, operating profit, margin

Good communication skills with the ability to articulate and present complex analysis

Intermediate to advanced MS Excel and MS PowerPoint skills

Excellent work ethic and a drive for professional growth

Minimum of five to seven years of experience in roles that involve rigorous inter-departmental coordination, and vendor management

Experience with creating reports for management

Excellent conceptual knowledge on drug substance, drug product, NDA and ANDA, reference standards and pharmacopeias

MBA or equivalent with a Master s degree in Organic Chemistry or equivalent

Proven application of basic financial concepts such as revenue, P&L, gross profit, operating profit, margin

Excellent communication skills with proven ability to articulate and present complex analysis

Advanced MS Excel and MS PowerPoint skills

Excellent work ethic and a drive for professional growth