Corp_gti_generic_global_jpmc
- JP Morgan Chase & Co
- Not Specified
- Bengaluru
- 5 years ago
- Email to a friend
- Report this job
Job Description
As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, youll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management, and product evolution. Youll help develop functional goals and priorities that align with our overall strategy. Youll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
This role requires a wide variety of strengths and capabilities, including:
- BS/BA degree or equivalent experience.
- Expertise in product and infrastructure support.
- Knowledge of risk and controls landscape, ensuring company-wide standards are met
- Good knowledge & Understanding of a physical IT infrastructure (Servers, Networking, Storage).
- Good knowledge of Linux, Windows, ESX & AIX operating systems with the ability to carry out root cause analysis for Server down and Hardware failure issues.
- Monitor infrastructure using monitoring tools like Netcool, Tivoli and Nagios or any open source tool and have good knowledge about monitoring tool architecture.
- Manage production support issues from start to finish. Including; troubleshooting, providing short and long term solutions and root cause analysis.
- Work closely with related infrastructure organization, technology teams and production management team to resolver critical issues on priority.
- Strong knowledge of Dev Ops, UNIX shell, Perl, Python, or similar scripting languages.
- General knowledge & Understanding technical skills in Linux, Windows, ESX & AIX operating systems - Experience in server hardware (HP , DELL, Lenovo, Cisco, IBM and Netapp & EMC Storages Data Domains).
- Advancedhardware knowledge on physicalDELL Power Edge servers 640/740/730 XD models with all troubleshooting Hardware level.
- Advancedhardware knowledge on HP servers C7000Enclosures HP ProLiant BL460c Gen 8, BL660c Gen 8, DL360 G7, DL360p Gen8 DL 560 and DL580 Gen 8 (Gen 8, Gen 9 and Gen 10 Models).
- Advancedhardware knowledge on Cisco UCS server 5108 chassis B200 M2/M3/M4 blade and C220/240 Rack mount servers.
- Maintained proper documentationof all the activities carried out during the project/incident.
- Good Understanding of Service Now Tool and HP Service Manager, incident & Change Management ITIL Process.
- Advanced knowledge of overall infrastructure technical knowledge & troubleshooting methodologies.
- Implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment.
- Responsible for training team members and driving key projects.
- Responsible for prioritizing tasks, projects, managing SLAs, client relationships.
- Will be part of vendor engagement model.
- Should have very good understanding of security best practices for multi-tieredoperating systems.
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: IT- HardwareRole Category: Bachelors/ DegreeRole/Responsibilies: Corp_gti_generic_global_jpmcContact Details:
Company: JP Morgan Chase & CoLocation(s): Bengaluru+ View Contact
Fraud Alert to job seekers!
₹ Not Specified
JP Morgan Chase & Co
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ove...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in