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Senior Associate - Production Support @ Genpact India

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 Senior Associate - Production Support

Job Description

Senior Associate, Production Support
 In this role, you will be responsible for interacting and responding to client production issues, work with IT and technical team for infra/code fix, deploy Java application in AWS environment, help in disaster recovery tests. Encouraged to chip in to the vision, understand the product roadmaps, integrate business value with experience and supply to building an engineering culture within the team. You must be proficient in agile software development concepts. Responsibilities As a Production Support (Technical), your responsibilities include
  • Respond to client s prod issues with agility.
  • Identify and Check the issue and relevant logs; and work with development team for the code fix.
  • Occasionally deploy the builds into AWS Prod environment
  • Help in crafting new prod environments
  • Help in monthly DR (Disaster Recovery) test exercises
  • Coordinate with IT / cloud team for regular AWS server patches, upgrades, certification changes etc
  • Ready for off-hours support. Total work hours will not exceed 40 hrs.
Qualifications we seek in you Minimum qualifications
  • Bachelor's Engineering degree or related technical field.
  • Good in communication and client facing.
  • Basic knowledge on AWS, Java deployment and scripting.
  • Familiarity with Web application.
  • Basic knowledge of relational database (Postgres /Oracle).
  • Experience in SDLC, bug tracking tool (Jira or similar).
Preferred qualifications
  • Good understanding of the Cloud technologies.
  • Experience with RESTful service architecture.
  • Understanding of code versioning tools, such as Git.
  • Familiarity with build tools such as Ant, Maven, and Gradle.
  • Experience in SCRUM or other Agile methodologies.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Senior Associate - Production Support

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...

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