Manager - Life Insurance Operations
- Genpact India
- 0 to 2 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
Manager- Medical Insurance
- In this role, you will be responsible for Medical Underwriting of individual policies for employee benefit product- short term disability and long-term disability. You will underwrite policies by determining risk as per guidelines and standard procedures. You will be encouraged to work on strict deadlines, in a fairly high pressure business environment while being a good teammate and should have led a team size of ~20 to 25 people.
- Experience in Group Disability Insurance Underwriting /Employee benefit/ Workers Compensation/ Individual disability Insurance or/and Insurance qualification/certifications will be an added advantage
- Preferred-prior Transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer
- Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
- Comprehending and responding to customer inquiries. Identify, research, and problem tackle.
- Ensure that turnaround time and quality of the work meets Company service standards
- Be compatible with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
- Balance own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose
Minimum Qualification
- Graduate in medical stream- BHMS, BAMS, BUMS, BPT, BDS, B Pharma, M Pharma
- Experience in Group/ Individual Disability Insurance /Employee benefit/ Workers Compensation/ Life/ Health and/or LTC
Preferred Skill Set
- Ensure100% adherence to SOPs/Update trackers, update dissemination, error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments
- Daily touch points with process trainers, SME to optimally drive knowledge management and people development practices
- Good analytical and problem solving skills and ability to communicate verbally and through emails/Phones with businesses.
- Insurance knowledge and ability to understand and interpret Specialty Insurance Claims terminology
- Claims, Medical summarization, healthcare knowledge will be more preferable
- Ability to do root-cause analysis for process gaps highlighted and to crunch data, possesses data driven & fact-based approach
- Excellent Interpersonal skills
- Proficient in MS office, Excel & Power
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Manager - Life Insurance OperationsContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram+ View Contact
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₹ 1.0 - 3.0 Lakh/Yr
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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