Vice President - Global Operating Leader
- Genpact India
- 8 to 10 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
* With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for We are inviting applications for the role of Vice President, Global Operating Leader Genpact is looking to hire a senior IT industry professional, in Noida, to be the Global Operating Lead for one of our strategic accounts. This role reports to the Head of Banking & Capital Markets Delivery. Responsibilities- Responsible for leading multi-disciplined, cross-functional teams, ensuring smooth execution of global programs, ensuring timely delivery and quality within the planned cost & schedule.
- Accountable for overall delivery at global client level. Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services
- Provide hands-on delivery leadership and ensure good methodologies are implemented across delivery
- Provide support as and when needed by aligning internal Genpact assets/resources to assist in any issues, concerns raised by the client.
- To ensure that all inter-geography and inter-teams (internal as well as external) dependencies are resolved in a timely manner.
- Responsible to ensure that correct and detailed statuses are presented to the required (client and internal Genpact) in various forums.
- Ensure that the Genpact targets are met with respect to risk, financial and other requirements
- Ensure compliance to all defined risk and other legal requirements
- Work closely with client s IT/Business executives & Genpact teams to plan for future projects / extensions / changes, forecast staffing and drive business growth.
- Responsible for developing, motivating people, people development and employee engagement
- Responsible for implementing Genpact initiatives
- Assist with Pre-sales and business development activities
- B.Tech./M.Tech in Computer Science or equivalent.
- Extensive experience in IT industry in progressive roles and varied application technology set-ups.
- Solid grasp of Capital Markets Domain and has experience working with global investment banks and captive technology centers.
- Prior experience in manging large client relationships in a matrixed environment.
- Good understanding of SDLC concepts and experience in handling global teams.
- Ability to manage global client CXO relationships across geographies.
- Supervise and drive delivery execution, reporting & communication standards.
- Experience in managing P&L and financial cost models
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: SBU Head / CEO / DirectorFunctional Area: Not ApplicableRole/Responsibilies: Vice President - Global Operating LeaderContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram+ View Contact
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Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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