Assistant Manager Order Management
- Genpact India
- 3 to 5 Yrs
- Hyderabad
- 5 years ago
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Job Description
* With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for We are inviting applications for the role of AM, Order ManagementResponsibilities The resource would be part of the order management team and would be independently handling all Order processing requirements, Key Responsibilities includes:- This role requires frequent interaction with client through telephonic and email communication
- Sound knowledge of Manufacturing Processes (Procurement, Logistics, SCM etc.)
- Stay in sync with and maintain knowledge of applicable rules, legislation, regulations and standard methodologies
- Support the Project coordinator for operational excellence and exceeding important metric targets
- Responsible for developing/managing Process Flow, SOPs and documentation
- Sales Order, Purchase Order creation in SAP
- Follow up with Vendors for timely delivery of material
- Close co-ordination with logistics/cross functional teams to resolve any issues
- Proactive planning and completion of task assigned within defined TAT and great quality
- Strong Analytical and Problem solving skills
- Train and upgrade Junior resources
- Dashboard preparation and reporting to Customers
- Capturing all exceptions
- Lead the team and own Process and its important metric end to end with full accountability
- SAP hands on working experience
- MS - Office (Excel, Word)
- Flexibility to any shift
- Strong E-mail and Customer call handling etiquettes
- Strong Oral and written Communication skills
- Manufacturing industry exposure/experience
- People Management
- Project Management
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Operations Management / Process AnalysisFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager Order ManagementContact Details:
Company: Genpact IndiaLocation(s): Hyderabad+ View Contact
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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