Manager - Business Analyst
- Genpact India
- 1 to 5 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are ambitious enough to reinvent it. Come, transform with us.
Inviting applications for the role of Manager, Business AnalystIn this role, you will undertake full Business Analyst responsibilities within current projects being delivered within Genpact. The successful candidate should have considerable knowledge of conducting detailed business analysis, creation of business process documents, leading process redesign and documentation of detailed business requirements. Candidate will also be responsible for the completion of project management related tasks for small to medium size projects. Responsibilities- Collation of all required documentation for input to project workshops & production of gap analysis outputs
- Support business in identifying process/system changes, gathering of requirements and subsequent production of detailed business requirements documentation
- Detailed process mapping of as is business processes and future state processes as required
- Undertake and lead process redesign initiatives
- Work with both development teams and business teams to ensure requirements and solution designs are fully understood and act as a key liaison point
- Support the preparation of test plans and test scripts and (on occasion) complete testing as required
- Support the management of change delivery (technical and process) as required
- Support tech related analysis asks to support project.
- Graduate
- Business analysis qualifications mandatory
- Experience in Salesforce (SFDC) CRM with end to end implementation experience. Worked as an Admin.
- Salesforce.com integration experience, including between different business systems as well as working with integration tools.
- Good to have prior Sales domain expertise.
- Business analysis background
- Process mapping and experience of production of business requirements documents
- Previous experience of working between business and technology teams
- Client Facing roles previously held
- Strong understanding of WRAP business would be preferential
- Experience using Microsoft project and Visio (or other similar drawing tools) would also benefit the successful candidate
- Strong analytical skills
- Problem Solver
- Organization& prioritization skills
- Self-motivated
- Communication (written and verbal)
- WRAP administration system usage
- Excellent communication skills
- Microsoft Office Suite
- Project Management
- Process Mapping, Design and Delivery
- Relationship Management
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Statistics / AnalyticsFunctional Area: Not ApplicableRole/Responsibilies: Manager - Business AnalystContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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