JOB DESCRIPTION
Designation Customer Care Executive
Qualification: If 12th or Graduate.
Job Location: Chandivali Andheri
Experience: 1+ years
Salary: 10k to 20K
Languages: -
1. English, Hindi & Kannada, (Mandatory all 3 languages)
2. English, Hindi & Telugu (Mandatory all 3 languages)
3. English, Hindi & Tamil (Mandatory all 3 languages)
JD for Customer Care Executive:
Day shift support to assign logistic vehicles to desired clients given their request.
Database entry and management.
Determine the requirements by working with customers.
Resolves customer query / Complaints/problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem.
Acting as direct contact between the company and its existing and potential markets.
Updates job knowledge by participating in educational opportunities.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Regards,
HR Amar
8828062***
In case any queries feel free to contact.Thanks & Best Regards,                                                         ÂÂ...