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Customer Service Officer in Banking Industry @ Dreams Solution

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 Customer Service Officer in Banking Industry

Job Description

Company name:- Banking Indutsy

Company name:-Customer service Officer
Education: Any  Graduate
Job Location : Aurangabad , Waghoda (location)

Experience : Minimum 1-4 years of relevant experience .  

Salary Bracket : ( Hike on your ctc as per industry's norms ) 

Job Responsibilities : 

  • Resolution of customer queries/complaints
  • Customer service to ensure walk in customers issues

Branch Merchandising

  • Review Daily Accounts Opened, report and update SS cards with account number.
  • Lobby Management
  • Monitoring all Dummy accounts
  • Branch administration
  • Generate business, cross sell and monitor cross sales of Personal Bankers
  • Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers
  • Deepening of relationship with existing customers who walk-in, through cross sell of all products and services
  • Enhancing the value of existing accounts
  • Retention of existing portfolio
  • Corporate salary processing
  • Branch Operations and Audit Compliance
  • Responsible for enforcing adherence to set standards of the bank and ensuring         regulatory (external & internal) compliance, including interaction with internal and statutory auditors. 
  •   Client relationship management and customer services related to retail banking operations
  • Handle all process of Branch Banking .
  • Achieved good productivity & quality in Loan Operation & Branch banking through disciplined & dedicated performanc


Interested candidates can apply or share updated resume by email. jo***3@dr************t.com

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization

Contact Details:

Company: Dreams Solution
Location(s): Aurangabad

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Keyskills:   Customer Service Cross Selling Cross Sales Client Relationship Management Audit Compliance Direct Sales Operations Audit Salary Processing Branch Banking Retail Banking Operations

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Dreams Solution

Company ProfileDreams SolutionAssistant Manager - Engineering for Gwalior Location