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Production Support Engineer @ Quess Corp Magna

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 Production Support Engineer

Job Description

Must Have -

Sound communication skills

Prior experience in L1/ L2 support role dealing with Financial Services/ Banking/ Portfolio applications

Should have sound knowledge of SQL

Should be well versed with the Prod Support concepts

Help resolve questions for the customer efficiently and effectively

Manage customer expectations regarding estimated response times for issue resolution

Should be able to connect with developers and make them understand users problem statement

Should have knowledge for Incident Management tool like Service-Now and Remedy

 

Notice Period- Immediate

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Client Server
Functional Area: Not Applicable
Role/Responsibilies: Production Support Engineer

Contact Details:

Company: Quess Corp Magna
Location(s): Noida, Gurugram

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Keyskills:   production production engineer plant manufacturing

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Quess Corp Magna

Magna Infotech is a division of USD 400 + million Quess Group (quesscorp.com) which in turn is a subsidiary of USD 37+ billion - Canadian Multinational, Fairfax Financial Holding Group. Magna Infotech is the largest staff Augmentation and Solutions Company in India, USA and APAC regions. We are a ...