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Production Support Engineer @ Quess Magna

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 Production Support Engineer

Job Description

Start Date- 1st week of Jan 2021.

Location- Gurgaon

Primary skill - Production Support L1

Notice Period- Immediate

Min Experience required : 4years

Must Have -

  • Sound communication skills
  • Prior experience in L1/ L2 support role dealing with Financial Services/ Banking/ Portfolio applications
  • Should have sound knowledge of SQL
  • Should be well versed with the Prod Support concepts
  • Help resolve questions for the customer efficiently and effectively
  • Manage customer expectations regarding estimated response times for issue resolution
  • Should be able to connect with developers and make them understand users problem statement
  • Should have knowledge for Incident Management tool like Service-Now and Remedy

Employement Category:

Employement Type: Contract
Industry: Banking / Financial Services
Role Category: Application Programming / Maintenance
Functional Area: Not Applicable
Role/Responsibilies: Production Support Engineer

Contact Details:

Company: Quess Corp Magna
Location(s): Noida, Gurugram

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₹ 6 - 14 Lakh/Yr

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Quess Magna

ABOUT MAGNA INFOTECH:-Magna Infotech is a division of Quess Corp Limited, India’s leading business services provider established in 2007. Headquartered in Bengaluru, Quess Corp has a PAN-India presence with 52 offices across 27 cities, as well as operations in Canada, USA, South America, UA...