Customer Support Executives (Flipkart) Kolkata @ Ayka Communication

Job Description

Aegis Limited is hiring for the Flipkart in Kolkata location

Post: Customer Care Executive/Customer Support Executive

Process:- Blended process (chat, email and voice)

Salary: fresher 14500 CTC and 11256 take home

experience 18100 CTC and 14256 take home (must have a minimum of 1 year)

Eligibility Criteria:-

Mandatory:- Hindi And English.

1. Need to have empathetic ear and good communication skill.
2. Fresher / Experienced
3. Qualification - 12th and graduates can apply

Responsibilities and Duties:-

• Strong Phone Contact Handling Skills & Active Listening
• Some Experience as Client Service Executive
• Answers Calls Courteously & Professionally
• Provides Information about Products and Services
• Updates the CRM Accurately
• Timely Revert To Customers without any Missing Information
• Good negotiating and convincing skills .
  

For further details :-

ay*************n@gm**l.com

24*7 shift

Rotational week off

6 days working

Mobile no

9749161***

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required

Contact Details:

Company: yka Communication Private Limited
Location(s): Kolkata
Website: http://careers.aykacommunication.com

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Keyskills:   Email Support customer support Chat Process bpo voice call center fresher voice process voice support calling english hindi telecalling communication skills