Tele Caller - Bengaluru/Bangalore - Exide Life
- Exide Life Insurance
- 1 - 4 years
- Bengaluru
- 5 years ago
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Job Description
Interested Mail - ro**********6@ex******e.in
Call - 9972157***
Salary - Fixed Salary + Incentive.
Languages - English, Hindi, Kannada, Malayalam, Tamil, Telugu
Age Limit - Below 29
Only Bangalore candidates are eligible for this job applications.
Position Summary (Comprehensive summary of what the job exists to accomplish)
Assist customers who walk in to our website and enquire about our products and plan to buy them n , so as to create a great customer experience during the buying journey
Key Accountabilities (A collection of duties and/or responsibilities assigned)
1. Call customers who have logged into our website and explain product details manage objections and help the customer eventually to complete the buying journey
2. Create great customer engagement levels and build a good pipeline of follow ups and hot prospects .
3. Ensure daily call , contact targets login hours and schedule adherence is met
4. Ensure call quality score is meeting benchmarks.
Skills, Knowledge & Qualifications (Framework required by the position)
1) Graduate .In case experienced Experience of 1year to 3years experience in selling and closing sales over the phone for life insurance products
2) Excellent communication skills with fluency in English and Hindi or English and any 2 regional languages.
3) Exceptional soft skills and customer engagement levels.
4) Should be willing to work 6 days a week.
Personal Attributes & Competencies
1. Positive Attitude and good grasping skills
2. Patient, Open and honest in communication.
3. Disciplined and focused approach towards career.
Performance Measures (The quantitative measures of the jobs overall responsibility)
1. Meet targets on conversion rates, NOP and WFYP.
2. Ensure a healthy login to issuance % and less than 0% cancellations
Job Classification
Industry: InsuranceFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not RequiredContact Details:
Company: Exide Life InsuranceAddress: 1ST, 2ND 3RD FLOOR,JP TECHNO PARK,,,3/1,MILLERS RO, AD,BANGALORE, , BANGALORE, Karnataka, IndiaLocation(s): Bengaluru
Keyskills: Life Insurance Calling Outbound Process Voice Process Customer Engagement Outbound Calling Communication Skills Soft Skills Call Quality Sales Customer Experience Outbound Sales Telecalling Domestic BPO Call Center
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