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Fraud & Claims Ops Manager 5 - Chennai @ Wells Fargo

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 Fraud & Claims Ops Manager 5 - Chennai

Job Description

Department Overview
The PVSI team across locations provides Analytics, processing and voice support and works to enable a follow-the-sun delivery model for Wells Fargo that would help us service our customers faster. PVSI teams perform bank operation processes across divisions of Payments, Virtual Channels, Operations, Innovations, Marketing and Credit Retail Services About The Role
Manages a large operation with multiple units and/or multiple sites, taking a leadership role in the group, area or function. Typically manages subordinate managers or professional teams. Has accountability for units' financial and operational performance. Develops and implements shorter-term strategies with low-to-moderate financial risk and that could impact functions or activities outside the group. May provide input to the development and implementation of longer-term strategies specific to own units. Responsibilities

  • Lead complex cross-enterprise/ operations projects
  • Lead relationships with Global Business Partners of specified Lobs in US/ other regions and will be a key member of the global Fraud Claims Operations management team
  • Manage line of business processes (operations) with significant financial and operational risk
  • Plan, Execute and Responsible for People, Process, Risk, Operational Excellence and other business goals
  • Manage budgets at appropriate level
  • Manage senior Internal stakeholders including support groups
  • People management/ leadership 250+ persons; Direct reports (if) at Asst. managers or Managers level
  • Decisions made at this level are critical and have potential impact towards EGS & WF
  • Develop and implement standardized strategic planning tools
  • Operational Excellence: Drive ops transformation through continuous improvement and innovation

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Other Doctorate

Contact Details:

Company: Wells Fargo
Location(s): Chennai

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Keyskills:   Automation Operations Manager Claims Operational excellence Operational risk Financial risk Strategic planning Management Continuous improvement Analytics

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Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...