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Senior Customer Support Executive - BPO / Sal @ Black white Business

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 Senior Customer Support Executive - BPO / Sal

Job Description

Dear Candidate,



LOST JOB!!!!!??? WE ARE HERE TO HELP YOU



Greeting from Black and White Business Solutions Pvt Ltd..!!


URGENT VACANCIES!!!!!!!!(100+)* HURRY UP

ACCENTS are OK!

No Experience Necessary ,WE TRAIN!


WE'RE Hiring for International process in different Domain with multiple MNC's


Spot OFFER in a Day Interview process Walkin at Black and White Business Solutions Pvt Ltd @ Indiranagar


Contact HR- Jennifer

Contact Number - 9900079***



Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : upto 4.5lpa


Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts


Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support


Technical :


Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


Customer :


Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing


JOB Role :


  • Engaged in handling calls of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.


Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank


For more quires Call


Contact : Jennifer 9900079***

Email id: hr***5@bl*******e.in


Required Candidate profile

One day interview process - Freshers can apply

Desired Candidate Profile


* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3 Passout
* Should be flexible with rotational shift.



********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********



Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Black and White Business Solutions Pvt Ltd
Address: Black and white business solutions Pvt Ltd.. Sahukar's building #721, 2nd floor , CMH road, Indiranagar Bangalore - 560032 Land mark - Opp to MK retail, Next to Andhra bank Contact Person - Jennifer 9900079***
Location(s): Bengaluru
Website: http://.blackwhite.in

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Keyskills:   Technical Support Executive Customer Care International BPO BPO Officer CSR Non Voice Process web chat Non Voice Customer Service Associate Process Associate CSE Technical Support Customer Support Associate senior process associate Associate CSO

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₹ 2,00,000 - 4,50,000 P.A

Black white Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...