India Social Media (Customer Support ) @ Careernet

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India Social Media (Customer Support )

Careernet
1 - 3 years
Bengaluru
5 years ago
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Job Description

We are Urgently Hiring for India Social Media (Customer Support)

Social media customer service offers support through social channels, like Facebook and Twitter. It lets businesses meet customers where they are and quickly answer questions.

Responsiblities :-

Provide support to Customers through, Facebook, Twitter, and e-tail. The Social

Media Agent will act as the primary Contact for the customer. He/She will develop to

some extent the role of an ambassador, remaining focused and positive when engaging

with Customers.

*Respond and Resolve easy to complex technical issues.

*Agent must have strong soft skills

*Ability to Convey Personality and Personable Engagement.

*Able to take initiative. Proactive. Positive attitude.

*Identifies and resolves customer issues using easily understood written communication.

Ability to handle unhappy customers as well as the ability to handle bad news when

communicating it to them

Desired Candidate Profile:-

Experience Min 1.5 to 3 Years.

Candidate should have excellent communication skills.

Must have Experience in Social Media.

Must be a Graduate

Should be willing to work on contractual role.

Work From Home.

To apply Call Or Whatsapp Riya @ 7838798***

Or mail at re********a@ca******t.co.in

Job Classification

Industry: Media, Entertainment, Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Careernet Technologies Pvt Ltd
Location(s): Bengaluru

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Keyskills: Customer Relationship Customer Support Social Media Solving Queries Customer Handling Client Satisfaction

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₹ 3,50,000 - 7,00,000 P.A

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Careernet

www.carrernet.co.in

India Social Media (Customer Support ) @ Careernet

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