Excellent Job Opportunity For IT Support @ Binary Semantics

Job Description

Hope you are doing well !!!!!

Please go through the below job description and reply me back with your updated resume at ni*******i@bi************s.com

Roles and Responsibilities:

Role: IT Support Executive

Education: Grad/ Under Grad

Exp: 1 to 3 yrs
Job Location: Gurgaon ( Work From Office)
Shift Timing: 8 pm to 5 am
5 days Working (Rotational Shift)
Salary + Meals + Incentives

1.Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
2 .Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer, HP, Gmail, Yahoo, Facebook & Quick Books Etc.
3 .Troubleshoot and resolve client tech issues related to computers, routers, and printers.
4 .Fixation of Virus and Malware intrusion Etc.
5 .Diagnose & resolve of the hardware problems and troubleshooting.
6 .Verify warranty entitlement and determines appropriate action.
7 .Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
8 .Document problems in the support solution database for diagnostics and solution implementation.

9 .Provides basic remote deployment, maintenance and consulting service.

Expectations:

Must Have minimum 6 months experience in Tech Support
2. Must have good communication skills
3. Willing to work in UK / US Shift

Regards,

Neerav Soanii

9911205***

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization

Contact Details:

Company: Binary Semantics
Address: PLOT NO 38,,,ELECTRONIC CITY,SECTOR-18, , , GURGAON, Haryana, India
Location(s): Noida, Gurugram

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Keyskills:   Dell Installation Configuration International Call Center US Shift HP Troubleshooting IT Support Printers Desktop Support Technical Support Microsoft Night Shift International BPO