Deputy Branch Manager - Greater
- Indusind Bank
- 5 - 10 years
- Delhi, NCR
- 5 years ago
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Job Description
Job description
Overall Job Description :
- Transactions :- Monitor, track and adhere to daily responsibilities, oversee processing of transactions, manage ATMs/Cash/lockers, authorize and verify branch instructions, monitor adherence to processes, resolve escalated issues in order to ensure timely and effective execution of transactions.
- Operations and Systems Management :- Track market and regulatory changes, monitor, implement changes, ensure systems back-up, align systems with environment changes in order to ensure continuity & adequacy of operations. Responsible for maintenance / reconciliation of Clearing Accounts/NOSTRO Accounts/BCP Accounts - required average daily balance, remitting of excess funds to CO, etc.
- Customer Service :- Set service standards, ensure resolution of customer grievances, monitor customer services by team, address escalated issues and thereby ensure smooth relationship with clients.
- People Management Coach, counsel, guide and motivate team members, set targets, monitor performance, define work processes / systems and create a performing team with conducive work environment. Ensure that the Branch meets the BQ score.
- Branch Administration Ensure proper upkeep of branch premises, Housekeeping, Leave Records, Vendor Management etc. Support Branch Head in sales promotions activities, display of branch merchandise, monitor administration budgets and ensure all branch activities are resourced within targeted financial costs.
- Generate Customer Leads: Identify customers, call & fix meetings, prepare & make presentations, collect client requirements & other related information e.g. Other banks with which they have business, identify possible products for client, pass the lead to the concerned person & follow up for closing the deal In order to Ensure the Branch Targets & strategies are met. Ensuring the benchmark of FTR % is met.
- Compliance :- Handle all legal, regulatory, ED, notices end to end and ensure prompt revert to such notices. Ensure all notices are timely logged into Service Desk, Raise Red Flags for all unusual and suspected transactions and ensure no fraudulent transactions take place in the Branch. Responsible for Internal Audit Ratings (Low Risk).
Aged below 40
Location - Noida/Greater Noida/Ghaziabad
Prior experience of min 5 years in Banking Operations is mandatory
Relevant CV's can be shared at sh***********r@in*****d.com
Perks and Benefits
+ Annual Performance Bonus
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance, Role Category: Retail/Personal BankingRole: Retail/Personal BankingEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: MCA in ComputersContact Details:
Company: INDUSIND BANK LIMITEDAddress: TOWER- I,Floor 8,One IndiaBulls Centre,841 Senapat, i Bapat Marg,Elphinstone Road, , MUMBAI, Maharashtra, IndiaLocation(s): Delhi, NCR
Keyskills: Customer Service Branch Management Banking Operations Clearing Branch Administration Heading Branch Sales Calling Team Motivation People Management
Indusind Bank
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.
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