Job Description
Dear Aspirants,
IndusInd Bank is looking for potential candidate who has rich experience in Credit Card / Tele Sales for the role of Center Manager - Chennai Location.
Job Role
- He/She will be managing the complete sales and operations of Chennai location end to end.
- Span of control will be 100-125 FTEs(IBL/IBL-C/Vendor staff)
- Will be managing 2 centers in Chennai Karapakkam office and Sun BSS office (vendor location)
- Will have 5 to 6 direct reports (Sales Managers). Each SM manages 12 to 15 telecallers.
- Quality, verification & training team members will also directly report into this role.
Desired Candidate Profile
- Candidate currently working for a bank/BFSI organisation.
- BFSI Telesales/Cross-sell experience is a must.
- Working experience of dialer environment Aspect, Avaya is a must.
- Preference will be given to candidates who are located in Chennai & currently working in Chennai.
- Multi lingual with understanding of English & Hindi is a must.
- Good communication skills and good track record of managing sales/telesales team.
- Excellent computer skills Microsoft Word, Excel & Powerpoint.
- Track record and understanding of managing telesales productivity, agent talktime.
Interested candidates can mail their resumes to sa******************n@in*****d.com.
Job Classification
Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Life Insurance/Financial Services
Role: Life Insurance/Financial Services
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Indusind Bank
Address: Meridian Bldg, CTS No. 179 and 181,, MIDC Cross Road 'B', Extension of AKD,, Andheri (East), MUMBAI, Maharashtra, India
Location(s): Chennai
Keyskills:
Axis Bank
Credit Card Head
ICICI Bank
Cards Head
Yes Bank
Tele sales head
SCB
DBS
Contact Center
HDFC Bank
Phone Banker Head
IDFC Bank
Area Sales Manager