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Center Manager - TRM Chennai - Chennai @ Indusind Bank

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 Center Manager - TRM Chennai - Chennai

Job Description

Dear Aspirants,


IndusInd Bank is looking for potential candidate who has rich experience in Credit Card / Tele Sales for the role of Center Manager - Chennai Location.


Job Role


  • He/She will be managing the complete sales and operations of Chennai location end to end.
  • Span of control will be 100-125 FTEs(IBL/IBL-C/Vendor staff)
  • Will be managing 2 centers in Chennai Karapakkam office and Sun BSS office (vendor location)
  • Will have 5 to 6 direct reports (Sales Managers). Each SM manages 12 to 15 telecallers.
  • Quality, verification & training team members will also directly report into this role.


Desired Candidate Profile

  • Candidate currently working for a bank/BFSI organisation.
  • BFSI Telesales/Cross-sell experience is a must.
  • Working experience of dialer environment Aspect, Avaya is a must.
  • Preference will be given to candidates who are located in Chennai & currently working in Chennai.
  • Multi lingual with understanding of English & Hindi is a must.
  • Good communication skills and good track record of managing sales/telesales team.
  • Excellent computer skills Microsoft Word, Excel & Powerpoint.
  • Track record and understanding of managing telesales productivity, agent talktime.

Interested candidates can mail their resumes to sa******************n@in*****d.com.

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Life Insurance/Financial Services
Role: Life Insurance/Financial Services
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Indusind Bank
Address: Meridian Bldg, CTS No. 179 and 181,, MIDC Cross Road 'B', Extension of AKD,, Andheri (East), MUMBAI, Maharashtra, India
Location(s): Chennai

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Keyskills:   Axis Bank Credit Card Head ICICI Bank Cards Head Yes Bank Tele sales head SCB DBS Contact Center HDFC Bank Phone Banker Head IDFC Bank Area Sales Manager

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₹ 9,00,000 - 11,00,000 P.A

Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.