Desktop Support L1 being hired For a Leading @ 2coms

Job Description

Greetings From 2Coms

We are Hiring Desktop support engineers for a Leading MNC for Bangalore Location

For Details please read below:

EXPERIENCE : 9months to 1year

Duties and Responsibilities:

1. Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.

2. Interact with numerous computer platforms in a multi-layered client server environment.

3. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.

4. Trains and orients staff on use of hardware and software.

5. Recommends and / or performs upgrades on systems to ensure longevity.

6. Works with procurement staff to purchase hardware and software.

7. Assesses functional needs to determine specifications for purchases.

8. Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals

9. Troubleshoot Network connectivity (LAN) issues

10. Installation of desktop and hardware like CD-ROM, soundcards, etc

11. Operating Systems (OS) installation / re-installation, upgrades and patches for desktops

12. Software installations such as MS-Office, Acrobat Reader, mail client etc. 6. Installation of anti-virus on desktops and remove Virus

13. Configuration of Print devices (network and local) on desktops

14. Desktop Configuration - Network, mail client, internet etc.

15. Co-ordinate with vendors for support

16. Configuration of devices attached to laptops ( PDA)

17. Application support, Desk side for business applications

18. Should provide Remote support on Phone or through too

Requirements

Qualification- Only graduate (Should be form Regular Only)

Percentage criteria- should have through out 50% or above

Should have good communication skill in English

Should have all academic & work experience docs

Need immediate joiners

NOTE

• SALARY : Upto 14k NTH + PF & ESI
  

Interested Candidates Mail your resume to ai****s@2c**s.com or whatsapp at 6363119***

Thanks,

Regards,

HR Aiman

Job Classification

Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: M.Tech in Any Specialization, MCA in Any Specialization, MS/M.Sc(Science) in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: 2Coms Consulting
Location(s): Bengaluru

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