Walkin interviews For Customer Service @ Tech Mahindra

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Walkin interviews For Customer Service

Tech Mahindra
0 - 3 years
Pune
5 years ago
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Job Description

Walk-in interviews at Tech Mahindra Kothrud Pune

Roles and Responsibilities

Letting the customer know the cause of the problem and resolving the same with adequate information and help.
Follow up to ensure that appropriate action has been taken on customer requests and complaints.
Always choosing the best solution to solve a problem; rectifying, adjusting and also following up to ensure proper resolution.
Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
Record complaints in the Customer Service application.
Ability to determine customer needs and provide appropriate solutions.
Energetic, self-motivated and team player

Desired Candidate Profile

Ready to work in Rotational Shifts.
Candidate should have Good communication skills(English is must) & Basic computer knowledge,
Good listener and active problem solving skills.
Ability to handle pressure and work on tight deadlines.
Ensure Timely & Professional Responses to all Queries,

Job Benefits & Perks

180000 Lac PA 13200 (in hand) / PF&ESIC

4k-5k Stipend in 25 Days of training

Interview Process:- Telephonic

Contact Person: Nilesh +91 9893224***

Can Share your Resume at NV*******8@Te*********a.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization

Contact Details:

Company: Tech Mahindra
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, , Kothrud, PUNE, Maharashtra, India
Location(s): Pune

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Keyskills: English Communication Skills Customer Service Telecalling Calling Inbound Calls Domestic BPO Voice Process Call Center

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...

Walkin interviews For Customer Service @ Tech Mahindra

Home > Back Office / Web / Transaction Processing