Reservation Manager
- Spark Job Solution
- 1 to 6 Yrs
- Multi-City, India
- 5 years ago
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Job Description
he one tool all reservations use with flair is the telephone. If your based in a hotel, youll handle calls from guests who want to make a room reservation, so youll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. However, if youre a reservation in a restaurant, youll not only take table reservations, but youll be responsible for transferring bookings onto the floor plan.
Other aspects of the job can include meeting and greeting clients, liaising with the hotel concierge, answering emails and telephone enquirers, and working with the rest of the reservation team to build customer relations and field complaints.
Key responsibilities:
- Dealing with guests over the telephone
- Taking and inputting reservations
- Negotiating rates in hotels
- Up selling, or offering a more expensive room to the customer
- All interested candidate to send their documents and resume to our company email( hu*********************9@gm**l.com ).
Employement Category:
Employement Type: Full timeIndustry: Hotel / RestaurantRole Category: Administration / Facility / TransportFunctional Area: Not ApplicableRole/Responsibilies: Reservation ManagerContact Details:
Company: Spark Job SolutionLocation(s): Multi-City, India
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