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Tech Operations Sr Associate - Hyderabad @ Wells Fargo

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 Tech Operations Sr Associate - Hyderabad

Job Description

About Role:

Tech Operations Senior Associate with demonstrated knowledge and experience in Access Management Operations specific to Active directory and Windows platform in terms of Provisioning and De Provisioning access as per the requirement. The Analyst should be able to work well with teams and also work independently. Responsibilities:

  • Provisioning and De Provisioning of access to users through Active Directory.
  • Analyze and resolve tickets related to Security groups, Privileged accounts and Enterprise password vaulting.
  • Should be able to work and resolve requests related to Service accounts.
  • Proactive in identifying gaps and help the team in streamlining process
  • Ability to identify and contribute towards mitigating risk.
  • Collaborates with extended team for joint deliverables
  • Good understanding on File share, permissions, DFS, namespace, and replication.
  • Good to have understanding on SLA, KPI and CSFs
  • Analyst will be part of on call support team on rotation.
  • Keep abreast of emerging technologies/industry trends and applying them into operations and activities.
  • Strong organizational, multi-tasking, and prioritizing skills.
  • Should be able manage the bridge calls with customers on technical issues/pages/ On-Calls
  • Develops and maintains familiarity with bank security policies and government regulations pertaining to information security

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Wells Fargo
Location(s): Bengaluru

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Keyskills:   DFS Analyst Automation Access management Information security Banking Active directory Windows Risk management Analytics

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Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...