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Engineering Sr Manager - Bengaluru/Bangalore @ Wells Fargo

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 Engineering Sr Manager - Bengaluru/Bangalore

Job Description

Essential Qualifications

  • 15+ years of IT experience in Software Engg, with demonstrated exposure to large Technology Infrastructure environments in a matrix organization
  • Previous demonstrated experience in Site Reliability Engg in a multi-site environment; leading and managing multiple functional groups
  • Lead SRE initiatives for the Technology Infrastructure organization including defining and improving Availability and SLI/SLO for identified products,driving Toil Automation efforts, executing improvements in monitoring and telemetry and other measurable improvements tied to the SRE Maturity model.
  • Drive technology's transformation by introducing enterprise capabilities and products, launching new platforms, building tools and dashboards, automating away complex issues, and integrate with the latest technologies for product reliability
  • Manage the Individual Contributors (Engineers) and leverage their experience as software and systems engineers to ensure applications on boarded to SRE have a foundational level of maturity on the focus areas with defined Objectives Key Results for Quarterly improvements.
  • Onboard critical customer journeys and applications to Site Reliability Engineering working within Technology Infrastructure and Lines of Business
  • Evolve AIOPS introducing self healing and autonomic capabilities solving for complex operational and systemic issues with precision including building and training models, automating cognitive processes, leveraging AI/ML to improve availability of products we provide to customers
  • Share support responsibilities for critical applications and customer journeys onboarded to SRE including remediation of issues through Agile, conduct blameless post mortems, root cause analysis and introduce continuous improvement
  • Excellent written and oral communication skills appropriate for collaboration with partners/stakeholders at various levels in organizational hierarchy
  • Very strong interpersonal skills and flexibility; ability to build collaborative relationships to support multiple functional groups.

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: IT Software - Other,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Wells Fargo
Location(s): Bengaluru

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Keyskills:   Business services remediation Automation Agile Manager Technology Infrastructure Continuous improvement Operations Analytics Monitoring

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Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...