The Spa Front Desk Receptionist's responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. Additionally, the Front Desk Representative assists with transitional cleaning of the spa and relaxation area as needed.
Position Requirements: Must be detail-oriented and have ability to multi-task. Ability to be efficient and productive in a luxury, fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Must possess basic math skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication, listening and computer skills. Must be a team player. Must have weekend availability.
Experience Requirements: Minimum of 1 year of experience as a Front Desk personnel or as Customer Service representative with proven sales OR Minimum of 1 year of employment within a Hotel environment or Spa
