Prepares sales representatives by conducting orientation and drive adoption IT tool for Order Processing, selling process; developing individual coaching plans; providing resources and assistance; scheduling orientation and OJT drive-along with senior representatives.
Conduct skills gap analyses to identify areas of improvement
Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
Coordinate individual and team performance review sessions to discuss strengths and weaknesses
Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
Monitor sales objectives and results
Collect feedback from trainees and managers about training program.
Report on impact of training programs (e.g. sales achieved)
Accomplishes sales training and organization mission by completing related results as needed.