Job Description
IMMEDIATE JOINERS CAN APPLY
Greetings from Wipro Ltd!!
WIpro is hiring for Associate role!!!
Roles & Responsibilities:
The Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she works with the Subject Matter Expert (SME) and manager to identify issues & opportunities for improvement. This role may be leveraged across multiple client teams.
Responsibilities
- Acquire process knowledge from SME (Internal/Client) & be process certified.
- Participate and successfully complete role related training programs.
- Responsible for appropriately managing assigned tasks
- Responsible for processing transactions of low complexity.
- Ensure consistent productivity & accuracy as per team requirements.
- Ensure timely and accurate service delivery as per client SLA's and adherence to client contractual commitments
- Provide prompt responses to queries from Internal or External stakeholders
- Follow Data Privacy and Code of Conduct standards
- Ensure compliance to Time Recording guidelines
- Adherence to floor policies, team schedule and leave plans.
Education & Skills-
Only B.Com/BBA/BA/BSC/PGDM/M.COM/MA/MBA(part time) can apply.
Work experience-0-36 months
Freshers can also apply
Good written & verbal (English) communication skills
Working knowledge of computer applications including Excel & Word
Typing Speed of minimum 25 WPM & 90% Accuracy
Should be comfortable with 24*7 shifts
Candidate should be comfortable with 1 year bond
Note-Undergraduates are not eligible.
Benefits-
Both sided cabs are available
share cv -A**************1@wi**o.com
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Freshers
Education
Under Graduation: BHM in Any Specialization, B.Sc in Any Specialization, B.Arch in Any Specialization, B.A in Any Specialization, B.B.A / B.M.S in Any Specialization, BHMS in Any Specialization, B.Com in Any Specialization
Post Graduation: MS/M.Sc(Science) in Agriculture, MBA/PGDM in Marketing
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Wipro
Address: Building No. 2,,Ground to 7,12 and 13 Floor,Candor, Gurgaon One Realty Projects Pvt Ltd IT/ITeS SEZ,V, illage Tikri,Sector-48,, GURGAON, Haryana, India
Location(s): Delhi, NCR
Keyskills:
MCOM
Training Programs
Communication Skills
Subject Matter Expertise
Service Delivery
Data Privacy
Standard Operating Procedures