Hiring for Collection Manager & Collection Officer ..!
Job responsibilities
The role will be responsible for managing and undertaking collections process for debts that have been allocated to him/her.
The role will be responsible to keep a track of the portfolio for specific buckets for the assigned area.
The incumbent will be responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters.
He/ She will be responsible to allocate and achieve targets from agencies/ in house team.
The incumbent will be required to do regular follow up with the default customers.
The incumbent has to ensure collection process and legal guidelines are adhered.
The incumbent will be required to trace out absconded default customers and initiate recovery process.
He/ She have to recommend for legal actions for non-recoverable cases and follow up with the Legal team for the closure of the cases.
He has to maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily ,Weekly & Monthly basis, etc