Urgent opening for Content Development @ SBI General Insurance

Job Description

Greetings from SBI General Insurance !!

We are hiring for the role of "Content Development Manager ", Interested candidates can send in their updated resume for rounds for interview.

Mail-id:So***********1@sb*******l.in

Job Title :Content Development Manager

Experience : 5 years experience in General Insurance with 1-2 years in content creation

Location : Mumbai

Job scope and Responsibilities

Content Creation:

• Prepare textual content (including power point presentation, hand out content, case studies, assessments, FAQs, etc.) to facilitate the trainings
• Design related elements of trainings such as forms, surveys, quiz etc. to help trainers deliver trainings effectively
• Update and maintain content repository from various external trainings to create readily available database for content creation
• Create any specialized content for targeted audience to cater any special program needs
• Collaborate with Area Sales Training Managers to create comparative content (SBIG Product vs Market Comparison)
• Understand product related queries raised by trainers from different functionalities to present relevant resolution
• Assist Head Sales Training to conduct regular reviews of the SBIG Training unit staff to ensure required training /certifications gaps are being closed

Training Identification & Evaluation:

• Identify relevant domain related training programs to modify existing content
• Conduct assessment of training content vendors to identify best suited vendors as per requirement
• Nominate employees in accordance with TNI to take approval from respective HODs
• Take feedback from Reporting Manager & Participants, conduct analysis of feedback reports to share with (Head Sales Training) for future engagements

• ICSAT - Internal Customer Satisfaction Index

Content Updation:

• Interact with Underwriters, Claims, Product Development teams to regular updation of existing training material in terms of any changes in the guidelines or product philosophy
• Engage in documentation of such changes for Audit reference

Candidate Requirement:

• Insurance qualification equivalent to Associate/Fellow from Insurance Institute of India or MBA (Insurance)
• 5 years experience in General Insurance with 1-2 years in content creation
• Understanding of General Insurance industry
• Experience in Underwriting / Claims / Sales / Product Development

Regards

HR.,

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