The position holder shall be responsible for understanding and evolving changing customer needs while ensuring ultimate customer satisfaction in stipulated time frame.
Job Summary:
Retaining and renewing customers as well as maximizing the revenue while upselling.
Driving towards customer delight and ensuring smooth rendering of services
Acting like a consultant to the client and offering them recommended services and solutions.
Maximizing weekly revenues by overachieving daily targets
Retaining and renewing customers as well as maximizing the revenue while upselling.
Knowledge and Skills required:
Experience in client handling and product selling.
Knowledge of selling customer solutions over a call.
Knowledge about customer retention and up selling.