Adm For Retail Store For
- Lead Leap Retail
- 2 to 6 Yrs
- Dhanbad, Kharagpur
- 3 years ago
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Job Description
Customer Service:
Implement 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius of any
staff
Ensure 100% GUEST sales process implementation and compliance
Planogram and merchandising compliance
Ushers/ Reverse Ushers customers && acts on customer feedback
Performance Management && Review:
Meet targets as per KPIs
Execute plans to maximize sales, Profit and Customer Experience
100% responsibility and accountability for complete compliance on promotion and offer
execution Zero tolerance
In store Merchandising:
Ensure ticketing compliance (Correctness, cleanliness, adherence to guidelines)100%
compliance on merchandising, display guidelines
Drive liquidation of SLM && Ageing stocks
Process:
Responsible for maintaining stock accuracy (System and Physical stocks)
PIDs schedule compliance on a regular basis
To ensure the adherence to SOPs in the section
Drives Lean Time Equals Learn Time principle for his team
People:
Plan staffing, sales targets for all team members
Review performance on a daily basis for each team member and provide feedback and
support to ensure they achieve the targets
Ensure every staff is fully trained before being deployed on the floor and continuous training
is happening for the staff.
Review staff performance on the floor GUEST, Customer handling, Product knowledge
Drive croma.com usage on the floor to engage staff, improve product knowledge and deliver
great customer service
please send resume on this mail id le**************l@gm*l.com
Regards
gaurav
9873181***
Employement Category:
Employement Type: Full timeIndustry: Retail
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Adm For Retail Store For
Contact Details:
Company: Lead Leap RetailLocation(s): Dhanbad, Kharagpur
Lead Leap Retail
Lead and Leap vision is to provide right candidate to companies by carefully screening the candidate. We value talent and bring talent and company together through our professional approach. We work as team with our client and help in closing all vacant positions timely.Our BrandsIt is a rec...
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