Head / Lead -Operations & Maintenance @ Skill Ventory

• Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
• Validate and approve integration test results for a new service, terminal and equipment type or vendor
• Secure the availability and accuracy of the customers asset configuration information to be used by all delivery units
• Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
• Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
• Participate on various change management boards, and forums as needed and coordinate customer participation as vital
• Approve the release and deployment strategy based on customer requirements and ensure execution of accurate hand-over to operations
• Continuously drive for efficiency, improvements and perfection in service delivery

To be successful in the role one must have

• Deployment and integration delivery management
• Change management
• Efficiency improvement management
• Delivering results and meeting customer expectations
• Deciding and initiating action
• Ambitious and commercial thinking , Persuading and influencing
• Relating and networking