Hotel Front Office Agent
- Freelancer Devyani
- 10 to 20 Yrs
- Multi-City, India
- 3 years ago
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Job Description
Registers hotel guests by acknowledging and welcoming guests entering hotel, retrieving credit card information, promptly entering guest information into database, providing guests with hotel room information, resort amenities, and hotel keys following established procedures.
Provides guests with service by acknowledging guests, assisting guests with transportation, wake up calls, room service requests, offering appropriate casino information, up to date promotions, contests, giveaways, and concerts, providing related assistance, resolving guest disputes, and treating guests in a friendly and courteous manner.
Provides accounting of transactions during shift by entering cash transactions in to property management system, counting currency, logging guest discount, vouchers, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the Hotel Front Office Manager.
Maintains a professional department image by consistently communicating and presenting information in a professional manner in team member and business interactions, securing confidential and sensitive departmental and guest data, and performing other duties as assigned
Interested candidate should submit his/her CV resume to: jo**********8@gm**l.com
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: Front Office / Receptionist
Functional Area: Not Applicable
Role/Responsibilies: Hotel Front Office Agent
Contact Details:
Company: Spark Job SolutionLocation(s): Multi-City, India
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