Job Description
Job Purpose: -
Oliva is looking for enthusiastic and dynamic candidates for its Business Process Management Team & Talent Acquisition Team, this is a great opportunity for those who hold a great passion for customer service.
Job Description-1:
Business Process Associate
- Understanding the business structure, attending client calls, and provide the best services.
- Understanding customers and their requirements to provide the right solutions at the right time.
- Responding and resolving various client/applicant queries put forth through voice and chat processes.
- Ensuring high-quality services being rendered to clients to increase the Brand Value.
- Should be well versed in (Local language) as well as English as mandatory. People who are multi-lingual would hold an added advantage.
- Your Job starts with 1 month of On the Job Training (OJT), where you will be learning about our products and services. You will be also trained to improve your communication skills and sales pitch.
- Post-training you will start handling the calls.
Job Description-2:
Tech Support Executive.
- Sorting applications/data from different sources to master sheet.
- To call applicants and understanding their requirements, updating the TA database.
- Responsible for tracking the applications, generating a qualified talent pool for various job roles with CV evidence and sharing the details with the respective recruiter and Talent Acquisition Head.
- Coordinating with recruiters/applicants for conducting E-meetings through Zoom, Skype Etc.
- Conduct online tests for candidates and make reports from time to time.
- Communicate interview status with the candidate throughout the process
Upcoming Positions:
1. Call-Quality Executive ( 1 to 3 Years of Experience)
2. Audit Executive ( 1 to 3 Years of Experience)
Candidates can apply for future career opportunities with Oliva.
For more details:
WhatsApp: 9100034***
Email: **@ol********c.com
Education: Intermediate / Degree.
Age: 18 - 28 Years.
Fluency in English speaking is mandatory.
Both Freshers and Experienced candidates are eligible.
People with high professionalism, punctuality will be given high priority.
A good team player with great adaptability
Perks and Benefits
Perks and Benefits of Handsome Incentives, Medical Insurance.
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Oliva Skin and Hair Clinics
Address: M/s Sreyas Holistic Remedies Pvt Ltd,, , , Hyderabad, Telangana, India, - , -
Location(s): Hyderabad
Website: https://www.olivaclinic.com/
Keyskills:
Solving Queries
Voice
Telesales
process associate
call center
sales
domestic
fresher
Target
tamil
Service Quality
outbound
Technical Support
Customer Care
telecalling
international
email
bpo
night shift
Semi Voice
Handling Client Calls
kpo
Inbound
satisfaction
chat
Insurance