Urgent openings For process trainer - Email @ Hexaware Technologies

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Urgent openings For process trainer - Email

Hexaware Technologies
3 - 7 years
Chennai
5 years ago
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Job Description

Roles and Responsibilities

Minimum 3 years experience as a process trainer in any BPO.
Preferably candidates with email chat support background.
Review Existing Training Materials and Identify need for updating the same.
Should be able to create new content as and when necessary basis TNIs/TNAs of the center.
Conduct and periodically review contents/initial training material of the initial training of New Hires of the process and existing employees alike.
Facilitate role-playing, test, certification, and remediation as required
Preparation of Training Plans, and relevant Training reports and Dashboards.
Perform other duties as assigned.
Should be flexible for 6 days working.

For further details contact

Monish Dharan

9600103***

Mo****d@he*****e.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization

Contact Details:

Company: Hexaware Technologies Limited
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Chennai

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Keyskills: Email Support Process Training Chat Support International Voice Process Trainer Corporate Training

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...

Urgent openings For process trainer - Email @ Hexaware Technologies

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