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Urgent openings For process trainer - Email @ Hexaware Technologies

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 Urgent openings For process trainer - Email

Job Description

Roles and Responsibilities

  • Minimum 3 years experience as a process trainer in any BPO.
  • Preferably candidates with email chat support background.
  • Review Existing Training Materials and Identify need for updating the same.
  • Should be able to create new content as and when necessary basis TNIs/TNAs of the center.
  • Conduct and periodically review contents/initial training material of the initial training of New Hires of the process and existing employees alike.        
  • Facilitate role-playing, test, certification, and remediation as required
  • Preparation of Training Plans, and relevant Training reports and Dashboards.
  • Perform other duties as assigned.
  • Should be flexible for 6 days working.

For further details contact

Monish Dharan

9600103***

Mo****d@he*****e.com



Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization

Contact Details:

Company: Hexaware Technologies Limited
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Chennai

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Keyskills:   Email Support Process Training Chat Support International Voice Process Trainer Corporate Training

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₹ 2,50,000 - 4,50,000 P.A

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...